Reports & Analytics
Foyl Queue v1.0.0 · Ficsit Inc. · Reporting period: Jun 2026
Overview
SLA Performance
Team Workload
By Project
Ticket Volume by Type
Priority Distribution
Status Breakdown
Resolution Metrics
Overdue Tickets
Cross-Tool Activity
SLA Status by Priority
SLA Status by Project
Active SLA Breaches
At-Risk SLA Tickets
Team Workload — Assigned Open Tickets
| Team Member | Role | Open | In Progress | Critical | Total Assigned | Workload |
|---|
Story Points by Assignee
Tickets by Department
Sprint Velocity — Current Sprints
Ticket Resolution by Project
| Project | Total | Open | In Progress | Done | Critical Open | SLA Breach | Resolution Rate |
|---|